8:45 am – 4:00 pm

Kennedy Space Center Tour

This interactive tour tells the epic story of the U.S. space program, from its past to today and into the future. You’ll have lunch with an astronaut, get up-close to the stunning Saturn V moon rocket and see artifacts from past space missions.

12:00 pm – 4:00 pm

Disney’s Business Behind the Magic Tour

Explore first-hand how Disney operationalizes phenomenal staff and customer experiences. The tour covers Epcot^® Cast Services, the backstage staff environment; their Fourth Laundry Operation, one of the largest laundry facilities in the world with highly motivated teams; and the “Utilidor” tunnel system that runs under the entire park.

12:00 pm – 4:30 pm

Afternoon at the Pool

Unwind poolside at the resort’s fiveacre waterpark, Explorer Island, or private cabanas.

The Three Box Solution: Optimize Today & Innovate for Tomorrow

Management strategist and bestselling author of The Three Box Solution, Vijay Govindarajan has a message for SNFs that is highly insightful yet deceptively simple. To succeed in an era of transformation, leaders must categorize their thinking into three distinct boxes: optimize your existing strategy, shed past “legacy” thinking; and innovate new business models — simultaneously.

About Vijay Govindarajan
Vijay Govindarajan has helped develop strategy for top tier organizations, from Boeing to Wal-Mart. He helped GE’s Jeff Immelt write “How GE is Disrupting Itself”, and is currently the Cox Distinguished Professor at the Tuck School of Business at Dartmouth. He has been on the faculty of Harvard Business School and INSEAD, and a keynote speaker at the BusinessWeek CEO Forum, HSM World Business Forum, TED, and Davos.

The Future High-Acuity SNF

Three questions will define the future of high-acuity SNF care: To what degree will SNFs replace the hospital stay? How will this get paid? And to what degree will high-acuity care move into the home?

Emerging Models of Care

The future success of skilled nursing depends on how creative organizations are. Five innovative models will be profiled, 15-minutes each, showing how each concept can fit into an existing SNF business model.

10:30 am – 10:45 am

Genesis HealthCare: Substance Use Disorders

Genesis is addressing the demand for behavioral health services in the post acute setting through new care initiatives designed for SNF-qualified substance use disorder patients.

10:45 am – 11:00 am

HCR ManorCare: Home Meal Delivery

Tackling food insecurity, ProMedica HCR Manor Care is delivering a social determinants of health solution by transforming the discharge to home process by providing healthy meals to seniors with the hopes of reducing readmissions and improving health outcomes.

11:00 am – 11:15 am

The Allure Group: Vent Beds

Ventilator care allows operators to specialize in higher acuity residents, plus differentiate themselves in a competitive marketplace.

11:15 am – 11:30 am

American Senior Care Centers: Adult Day

Bridging the gap between facility and community, Adult Day Health Care is a significant untapped opportunity, both as a stand-alone private pay model and as a feeder to SLs and SNFs.

11:30 am – 11:45 am

Mission Health Communities: Neurological Disease

Capitalizing on PDPM, Mission Health is targeting neurological diseases related to speech and language diagnosis via a niche program focused on Parkinson’s Disease.

These rapid-format meetings connect providers with innovative solution partners. You will gain current best-practice insights, and perhaps a new business partner.

The PDPM Impact: Year-One Lessons

Armed with seven months of real-time data, SNF executives will assess how their PDPM plans have played out; where they will course-correct; and what this new era of resident classifications means for high acuity care and the overall health of the SNF sector.

SNF-Led MA Plans: Hype or Hope?

Early-adopter iSNP operators will share critical learnings about what it takes to make a provider-led health plan operational and successful.

SNF Liability: The Plaintiff Perspective

Legal experts will reveal invaluable insights into how plaintiff counsel prosecutes nursing homes in negligence cases.

Chelsea Rhone LLC develops and manages healthcare insurance programs including HealthCap, a liability insurance company governed by SNF providers.

Kanter, Bernstein & Kardon is a Philadelphia-based personal injury and medical malpractice law firm whose areas of specialization include nursing home abuse and neglect.

The Law Office of Brad Kelly has been counsel to SNFs in abuse and neglect cases for thirty years. Recently, Brad has represented plaintiffs in actions against SNFs who are not current or former clients.

The Upstream Perspective on SNF Data

Upstream payers and providers will share their opinions of SNF data — what they like, what they don’t, and how operators can raise their game.

Strong Operators Take Note: Buying Opportunities Ahead

The trend of overvalued transactions plus sub-standard operators has created an increase in distressed assets — setting the stage for opportunistic buying conditions and an upbeat M&A outlook.

Making Managed Care a Great Payer

SNF dependence on weak-paying MA plans is unsustainable. Drawing on interviews with MA plans and leading providers who have successfully negotiated profitable, risk-based contracts, this session is a roadmap for how to turn MA plans into better payers in the future.

Talking Culture, Policy & Strategy

Three thought leaders sharing their 50,000-foot perspectives on issues that are highly relevant to SNF leadership.

Culture

10:30 am – 10:55 am

Janet Souter on the Ritz-Carlton Culture

Janet Souter, a veteran executive of quality at Ritz-Carlton, will speak to the values and discipline that go into creating and maintaining a culture of service excellence.

Policy

10:55 am – 11:20 am

David Grabowski on The Unified PAC Payment

David Grabowski, Harvard Professor and CMS Policy Advisor, will spell out the reasoning, rollout and impact of the impending Unified PAC Payment Model.

Strategy

11:20 am – 11:45 am

Randy Bury on The Sanford/Good Samaritan Mega Merger

Good Samaritan President (and former Sanford CAO) Randy Bury will share the vision behind one of the largest health system/SNF mergers in history.

Fortune 500 Innovations in Recruitment, Retention & Culture

LTC 100 has researched seven of the most inventive staffing initiatives in recruitment, retention and culture across Fortune 500 companies, and will present their applicability to the SNF sector.

2:15 pm – 4:30 pm

Kayaking at Shingle Creek

Shingle Creek is rated one of the top paddling trails in Florida. A guide give a brief paddling primer and share the history and wildlife of this stunning area — keep an eye out for alligators! Single and two-person kayaks available.

2:15 pm – 4:45 pm

Town of Celebration Bike Tour

Designed by Walt Disney, the town of Celebration is known for its nostalgic hometown flavor. You’ll learn how Disney’s vision became a reality as you pedal through Celebration’s picturesque neighborhoods, trails and waterfront pathways.

2:30 pm – 5:30 pm

The Spa at Four Seasons Resort Orlando

Enjoy a 50-minute massage or signature facial.

3:00 pm – 5:00 pm

German Cooking Experience

This hands-on experience puts you alongside one of the resort’s seasoned chefs to create a Beef Sauerbraten dish with red cabbage and pretzel dumplings. Includes craft beer tasting.

Transformative Ambient Monitoring

A curated selection of the most promising ambient patient monitoring, from thermal tracking to radio frequency.

SafelyYou: AI-Enabled Video

SafelyYou applies digital camera technology and AI analysis of in-room videos to identify the root cause of falls and prevent further incidents.

RYK Solutions: Biosensors

RYK Solutions uses a patch-based biosensor to continuously monitor and record vital signs in settings designed for medically complex patients.

HomeEXCEPT: Thermal Monitoring

HomeEXCEPT uses thermal monitoring to detect changes in motion, heat, sound, light and air quality — independent of cameras, audio devices or wearables.

Neteera: Radar Sensing

Neteera uses radar-equipped microchips and proprietary algorithms to deliver next-level environmental tracking of heart rate and respiration.

Lapetus Life Event Solutions

To Be Announced.